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Privacy Policy

Last Updated On 22-Feb-2023
Effective Date 23-Feb-2023

This Privacy Policy explains what personal information Musical Brick collects about you and how it is used by us.

Where we stand on privacy

Musical Brick recognises that your personal information is sensitive and private and will therefore always treat it with respect and confidentiality.

It is to the benefit of our customers and ourselves that we manage your information responsibly and with transparency.

Under data protection regulations, you have the right to have your personal information removed at any time from Musical Brick or indeed, any other company. We make this option clear and simple to achieve for all of our customers.

Who we are

Musical Brick provides services and sells products to its customers. To enable us to deliver on our services, we collect personal information about our customers and how they interact with us. How data we collect about you can be used is based on the consent that you provide.

We always keep your personal information safe and secure and take a proactive approach to being compliant with government regulations about data protection.

This Privacy Policy describes the policies of

Musical Brick,
14 ROBINSON ROAD #08-01A,
Singapore
048545,
Singapore,
email: support@musicalbrick.com,

on the collection, use and disclosure of your information that we collect when you use our website ( https://www.musicalbrick.com ).
(the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically
review this page.

  1. Information We Collect:

    All of the information we collect is used to help us identify you. This is only used for delivering products to you, keeping in contact with you about our products and for dealing with any enquiries you may have about our services.

    Personal information we collect includes:

    Full name
    Postal address for billing and shipping Email address
    Telephone number
    IP address
    PayPal address

    We do not collect or store credit or debit card details.

  2. How We Collect Your Information:

    We collect/receive information about you in the
    following manner:

    1. When a user fills up the registration form or otherwise submits personal information

    2. Interacts with the website

    3. From public sources

  3. How We Use Your Information:

    We will use the information that we collect
    about you for the following purposes:

    1. Marketing/ Promotional

    2. Testimonals

    3. Processing payment

    4. Manage customer order

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

  4. How We Share Your Information:

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Ad service

    2. Analytics

    3. Data collection & process

    We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our
    company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

We never sell or give your information to any other organisation.

However, we need the help of certain providers to manage our services to you.

Financial transactions relating to Musical Brick are handled by our payment services providers, [Paypal]. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding your payments and dealing with complaints and queries relating to payments and refunds. You can find information about the payment services providers’ privacy policies and practices at

https://www.paypal.com/us/webapps/mpp/ua/privacy-full https://www.barclays.co.uk/important-information/privacy-policy/

We may disclose some of your personal data to one or more selected suppliers of goods and services for the purpose of delivering your order. For example, Singapore Post and other courier companies may need your telephone number and email address to complete certain deliveries. Each of these companies will act as a data controller in relation to the data we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

We use DHL courier to deliver to different countries.

We also send you emails and host our website through external organisations. As such, Musical Brick will store and use your information through these external companies or other organisations. The providers we work with only store your personal information for the purposes we stipulate and are strictly prohibited from accessing or using your data for any other reason.

The hosting facilities for our website, downloads and email services are situated in the United States. All of these third-party data processors are GDPR compliant. The European Commission has made an “adequacy decision” with respect to the United States of America. Transfers to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, information about which you can obtain from https://www.privacytrust.com/privacyshield/gdpr-vs-privacy-shield.html

All of this helps us to deliver an efficient service for you as a customer.

Our communication with you

Whether you are new to Musical Brick or you have shopped with us before, we would like to tell you about our products and services which we are updating all the time. We like to keep you informed if you give us your consent to do so. However, if you have asked to receive this information in the past and you no longer wish to, you can opt out whenever you want to.

You have the right at any time to stop us from sending you newsletters. If you no longer wish to subscribe for any reason, you can change your subscription preferences within your account or contact us at support@musicalbrick.com and we will do it for you.

 

  1. Retention Of Your Information:

    We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as
    long as we need it to fulfill the purposes forn which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons
    like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  2. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To
    exercise these rights, you can write to us at support@musicalbrick.com. We will respond to your request in accordance with applicable law.

    You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at
    support@musicalbrick.com.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

  3. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

  4. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the
    security of any information you transmit to us and you do so at your own risk.

  5. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Musical Brick, 14 ROBINSON ROAD #08-01A, email: support@musicalbrick.com. We will address your concerns in accordance with applicable law.

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